Shipping policy
Orders are shipped via Delhivery, Xpressbees, BlueDart or any regular e-commerce courier depending on your location.
Orders will be processed within 1-2 Days; delays may occur during festive seasons or any uncontrollable situations.
After dispatch, tracking link will be provided to you via email and your order will be delivered within 4-5 business days at the shipping address provided by you while placing the order.
Working Days: Monday to Saturday from 10:30 am to 8:30 pm
HOW MUCH ARE THE SHIPPING COSTS?
We offer free shipping for all orders within India.
Shipping time for missing orders/change in shipping address?
- 4-5 business days, excluding Sunday.
Delivery times may be longer than expected in unforeseen circumstances beyond our control, such as strikes, natural disasters, natural calamities, festive seasons.
ABOUT LATE DELIVERIES
Most packages are delivered on time. In rare occasions, orders show up after the estimated delivery date.
Possible Reasons for Delay
- Incorrect Address
- Unreachable contact number
- Missing apartment, building, floor, or unit
- Severe weather conditions
When delivery is later than expected, please notify us via email: support@authenticlock.in
TRACK YOUR PACKAGE
After an order has been shipped, you will receive an email with the tracking details from the courier company.
You may also email us : support@authenticlock.in
NOTE: FOR DELIVERY OUTSIDE INDIA, KINDLY EMAIL/WHATSAPP US WITH REQUIRED PRODUCT AND DELIVERY LOCATION, WE WILL SHARE SHIPPING ESTIMATE.
How to Contact Us:
Please click the following link for complete contact information https://authenticlock.in/pages/contact If you wish to call, Hopknock business hours are from 10:00 AM to 7:30 PM or you can directly email us at support@authenticlock.in